Everything about how 321 neo collects your data, why it's used, and how it's kept safe — all explained here in plain English. Because we believe you have the right to know.
Key points of this policy, all in one place
Every piece of your data on 321 Neo is encrypted with 256-bit SSL — the same level of security banks use to protect your money.
Your name, number, or transaction details are never sold to advertising companies or any other third party — not ever.
Upon closing your account, you may request that your personal data be deleted. Unless a legal obligation requires otherwise, it will be removed within 30 days.
321 Neo only collects the information needed to deliver its services. No unnecessary data is ever requested.
If the privacy policy changes, you will be notified by email and in-app notification 7 days in advance. No surprises.
For any questions, contact our support team directly. Reach out in Bangla and you'll get a reply in Bangla — 24 hours a day.
321 neo (321neo.net) is a Bangladesh-based online gaming and Sports Betting platform. This Privacy Policy explains how we collect, use, and protect the personal information of our members.
By using the 321 Neo website or app, you agree to this privacy policy. If you have any objections, please contact us or stop using the platform.
321 Neo only collects information that is necessary to provide its services and maintain security. No unnecessary data is ever requested.
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Name, date of birth | At Registration | Identity Verification & Age Confirmation |
| Mobile number, email | At Registration | Contact & OTP Verification |
| National ID / Passport | KYC Verification | Identity Verification & Anti-Money Laundering |
| Payment Information (Mobile Number) | Deposit/Withdrawal | Transaction Processing |
| IP address, device information | On every login | Security & Fraud Prevention |
| Betting & gaming history | Every session | Experience Improvement & Dispute Resolution |
321 Neo will never ask for your password, PIN, or OTP over the phone or via live chat. If anyone requests this information, it is a fraud attempt.
321 neo uses your information for the following purposes:
321 Neo never sells your data to advertising companies or data brokers. If you'd like to stop receiving promotional messages, you can opt out at any time from Settings.
321 Neo uses industry-leading technology to keep your data secure:
Keep in mind, though — no one can guarantee 100% security on the internet. That's why it's important to keep your password strong and never share it with anyone.
The 321 Neo website and app use cookies — small text files stored on your device.
| Cookie Type | Purpose | Can it be turned off? |
|---|---|---|
| Login session, security token | No — the site will not work | |
| Page views, usage patterns | Yes — in Settings | |
| Language, Theme, Odds Format | Yes — in Settings |
Analytics cookies do not identify individual users — they only track overall behaviour. This helps us improve the platform. You can disable cookies in your browser settings, though some features may not work as a result.
As a 321 neo member, you have the following rights over your personal data:
You can request to see what information we hold about you.
You can request corrections to any inaccurate information.
You can request that your data be deleted when closing your account.
You can request a copy of your data in CSV format.
You can object to specific uses of your data.
You can opt out of promotional messages at any time.
321 neo strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.
Age is verified at registration, and age documentation is required during the KYC process. Any account found to belong to a minor is closed immediately.
321 Neo does not retain data beyond what is necessary. Data retention periods:
If you request account deletion, all data not subject to legal retention requirements will be deleted within 30 days. Where data must be retained due to legal obligations, you will be informed.
321 neo may update this Privacy Policy from time to time. When changes are made:
Continued use of 321 Neo after any changes are made will be taken as your acceptance of the updated policy. For significant changes, your active consent may be requested.
For any questions or concerns regarding our privacy policy, please get in touch with us:
We will respond to data-related requests within 30 days. Complex cases may take up to 60 days — you will be notified in advance if that applies.
When contacting 321 Neo, reaching out from your account's registered email or mobile number helps us assist you faster.
Frequently asked questions about the app & live scores
Your privacy is our top priority at 321 neo. Join today in a safe, secure environment — and get a 150% bonus on your first deposit.